Most organizations use key performance indicators to assess how well the business is doing, whether evaluating sales, revenue, return on investment, or other business elements. Yet, not many in a given work team are likely able to explain exactly how their role contributes to those high-level metrics, much less how they would measure their own success on a daily basis. While the business analysis discipline is focused on finding real solutions to business problems, operational excellence is all about sustaining and acculturating improvements, both through performance metrics and controls and the communication of those measures across the organization. PlanMasters LLC will guide you in selecting those KPIs that truly matter to your operation and in developing dashboards and other internal communications platforms to help everyone on the team understand the larger context of the part they play in your business’s success.
- Performance measurement: empirically gauging how well your operation does what it does, and what progress it is making toward future goals and process improvements
- Operating cost efficiencies: capturing and analyzing cost data to realize increased value from operational improvements
- Project outcomes analysis and economic validation: developing methods to assess actual project results vs. expectations and validate/improve forecasting models
